بررسی رابطه بین مدیریت دانش و اشتیاق شغلی با سکوت سازمانی کارکنان دانشگاه علوم پزشکی

نوع مقاله: مقاله پژوهشی

نویسندگان

1 باشگاه پژوهشگران جوان و نخبگان، واحد کرمانشاه، دانشگاه آزاد اسلامی،

2 دانشیار، گروه علوم تربیتی و روانشناسی، دانشگاه محقق اردبیلی، اردبیل

چکیده

زمینه و هدف: سکوت سازمانی نقش مهمی در موفقیت و شکست سازمان دارد و جو منفی را بر علیه ابراز ایده های جدید و
تسهیم اطلاعات فراهم می کند. از طرف دیگر امروزه اشتیاق کارکنان به شغل خود و مدیریت دانش موجود در ذهن این کارکنان
از عوامل موثر بر موففقیت و بقای سازمانی محسوب می شوند که ضرورت مطالعه این دو متغیر را ایجاب می کند. هدف این
تحقیق بررسی رابطه بین مدیریت دانش و اشتیاق شغلی با سکوت سازمانی کارکنان دانشگاه علوم پزشکی اردبیل بود.
روش بررسی: جامعه آماری تحقیق شامل کلیه کارکنان دانشگاه علوم پزشکی اردبیل بود که با استفاده از روش نمونه گیری
در دسترس تعداد 130 نفر به عنوان نمونه انتخاب شد. برای جمع آوری داده ها از پرسشنامه مدیریت دانش کنراد و نیومن
( 1999 )، پرسشنامه اشتیاق شغلی سالانوا و شوفلی ( 2001 ) و پرسشنامه سکوت سازمانی ونداین ( 2003 ) استفاده شد. روایی
محتوایی پرسشنامه ها مورد تایید اساتید صاح بنظر قرار گرفته و پایایی آنها به ترتیب 0/89، 0/79 و 0/76 به دست آمده
است. برای تحلیل داده ها از نر م افزار spss و از رو ش های آمار توصیفی و آمار استنباطی استفاده شد.
یافته ها: میانگین مدیریت دانش 58/86 ، میانگین نمره اشتیاق شغلی کارکنان 79/ 53 و میانگین نمره سکوت
سازمانی کارکنان 09/ 45 بود. نتایج تحلیل داده ها نشان داد بین متغیر مدیریت دانش با سکوت سازمانی همبستگی
منفی ( 727 / R= - 0 ) و بین متغیر اشتیاق شغلی با سکوت سازمانی همبستگی منفی و معنی دار(688 / R=-0)وجود دارد.
نتیجه گیری: نتایج این تحقیق حا کی از آن است که مدیریت دانش و اشتیاق شغلی کارکنان می تواند سکوت سازمانی در
دانشگاه را کاهش دهد. یعنی مدیران دانشگاه می توانند با مدیریت دانش موجود در ذهن کارکنان و همچنین فراهم کردن
زمینه لازم برای افزایش اشتیاق شغلی کارکنان نسبت به کاهش سکوت در دانشگاه نسبت به مسائل و مشکلات اقدام نمایند.

کلیدواژه‌ها


عنوان مقاله [English]

The relationship between knowledge management and work engagement with employees’ organizational silence in medical science university

نویسندگان [English]

  • Ghaffar Karimianpour 1
  • Masoud Moradi 2
2 Associate Professor, psychology an educational faculty, university of mohaghegh ardebeili, Ardebil
چکیده [English]

Background and Objective: Organizational silence plays an important role in the success or failure of
organization and it provides negative atmosphere against expressing new ideas and sharing information. On the
other hands, today employees’ engagement in their jobs or works and knowledge management in their minds are
factors affecting organizational success and survival that is required for studying these two variables. The aim
of this study was to investigate the relationship between knowledge management and work engagement with
employees’ organizational silence in medical science university of Ardabil.
Methods and Materials: Population of this study consisted of all employees of medical science university of
Ardabil. 130 samples were selected using convenience sampling. Newman and Conrad knowledge management
(1999), Schoufeli and Salanova work engagement questionnaire (2001) and Vandayn organizational silence
questionnaire (2003) were used to collect data. Content validity of the questionnaire was approved by professors
obtained respectively 0.89, 0.79 and 0.76. Spss software and descriptive and inferential statistical methods were
used to data analysis.
Results: Mean of knowledge management was 58.86, mean score of work engagement of employees, 53.79
and mean score of their organizational silence, 45.09. The results of data analysis showed a negative correlation
between the knowledge management variables with organizational silence (R= 0.727) and a significant negative
correlation between work engagement variable with organizational silence (R= 0.688).
Conclusion: The results suggest that knowledge management and work engagement of employees can reduce
organizational silence at university. It means that heads of university can act on reducing organizational silence
by managing current knowledge in employees’ mind and providing necessary context for increasing employees’
work engagement.

کلیدواژه‌ها [English]

  • Knowledge Management
  • work engagement
  • organizational silence

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